hacksaw Terms and Conditions — What Every Filipino Player Needs to Know

You must be at least 21 years of age to register and use the hacksaw platform. By creating an account, you confirm that you are a legal resident of the Philippines and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. hacksaw reserves the right to request identity verification documents at any point to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable regulations. It is your responsibility to keep your login credentials secure and to notify us immediately if you suspect unauthorised access to your account.

All transactions on the hacksaw platform are conducted in Philippine pesos (PHP). Deposits are credited to your account balance upon successful confirmation from the payment provider. Minimum and maximum deposit amounts are displayed at the point of transaction and may be updated from time to time. Withdrawal requests are processed to the same payment method used for the original deposit where possible, and processing times vary depending on the payment channel. hacksaw does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges. Account balances do not accrue interest and are held solely for the purpose of funding platform activity.

All bonuses and promotional offers available on the hacksaw platform are subject to specific terms that are published on the Promotion page at the time the offer is active. Wagering requirements, minimum deposit thresholds, eligible games, and expiry dates apply to each offer and must be met before any bonus-derived winnings can be withdrawn. Bonuses are intended for personal recreational use only and may not be transferred between accounts. hacksaw reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, using automated betting patterns, or exploiting technical errors — will result in the cancellation of the bonus and may lead to account suspension. If you have questions about a specific promotion, the FAQ page provides additional guidance on how offers work.

All bets placed on the hacksaw platform are final once confirmed. It is your responsibility to verify the details of each wager — including the selection, stake amount in Philippine pesos, and applicable odds — before submitting. In the event of a technical error that results in an incorrectly displayed odd or market, hacksaw reserves the right to void the affected bet and return the stake to your account balance. Markets may be suspended or removed at any time due to changes in event status, and bets placed on suspended markets will be voided. Winnings are calculated based on the odds confirmed at the time the bet was accepted, not at the time of settlement. Any dispute regarding a settled bet must be raised within seven days of the settlement date by contacting our support team.

Participation in bingo sessions and other platform games on hacksaw is governed by the same account eligibility rules that apply to sports betting. Session entry fees are deducted from your account balance in Philippine pesos at the time of joining, and prizes are credited to your balance upon confirmation of results. Game outcomes are determined by certified random number generation processes and are not influenced by the platform or any third party. hacksaw does not guarantee the availability of any specific game or session at any given time, and session schedules may be updated without prior notice. Any winnings derived from bingo or other games are subject to the same withdrawal conditions as sports betting winnings. Players who experience a technical disconnection during a live session should contact support immediately with their session reference number.

The following activities are strictly prohibited on the hacksaw platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities: using automated software or bots to place bets or interact with the platform; colluding with other players to manipulate game or betting outcomes; providing false identity information during registration or verification; using the platform for any form of money laundering or financial fraud; and attempting to exploit software bugs or system vulnerabilities for financial gain. hacksaw monitors account activity continuously and reserves the right to freeze an account pending investigation if suspicious behaviour is detected. Players who believe their account has been suspended in error may appeal by contacting our support team with supporting documentation. All decisions made by hacksaw regarding account suspension are final pending the outcome of any formal review process.

hacksaw is committed to providing a safe and responsible gaming environment for all Filipino players. We encourage all users to set personal deposit and activity limits that reflect their individual financial circumstances and to treat gaming as a form of entertainment rather than a source of income. Self-exclusion tools and limit-setting options are available to all registered players and can be activated through the account settings or by contacting support. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to visit the Responsible Gaming page for guidance and access to support resources available in the Philippines. Players who have self-excluded may not attempt to register a new account during the exclusion period, and any such account will be closed immediately upon detection. hacksaw cooperates with recognised responsible gaming organisations and takes its duty of care to Filipino players seriously.

The personal information you provide when registering and using the hacksaw platform is collected, stored, and processed in accordance with our Privacy Policy. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations in the Philippines. Your data will not be sold to third parties for marketing purposes. hacksaw uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team, subject to any legal retention obligations that apply.

hacksaw reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account. Continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any changes. If you do not agree with any updated terms, you should cease using the platform and contact support to discuss your account options. The most current version of these Terms and Conditions will always be available on this page and supersedes all previous versions.